Tina Haider
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First of all, you need to watch your coins and bonuses to make sure they are being registered. Secondly, they have a Spark subscription option that looks like it's instead of purchasing coins. It's not. I've had subscriptions on other audiobook apps. I read the TOS first to see what it was and it didn't say anything other than it was a subscription service. It's PORN and has nothing to do with regular books. BEWARE!!! I'm still waiting for them to email me about a refund for porn I won't use.
Malinda
I really enjoyed the book that I just finished and even though the ads are only 30 seconds between chapters the chapter sometimes seem really short so I'm always watching an ad or just putting my phone down until it was over. I don't know if I'll be keeping this app because I don't know if I can handle staying up till 3 or 4 trying to get through a novel because of all the ads. I refuse to pay to read a book more than once.. I have a couple apps that I pay a small yearly fee or per book.
38 people found this review helpful
Thank you for your feedback! We appreciate your enjoyment of the book and understand your frustration with the ads interrupting your reading experience. We'd like to clarify that our app does not have any ads between chapters. It seems there may be a misunderstanding, and we apologize for any inconvenience caused.
A Google user
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The book keeps stopping or freezing randomly. And don't try to tell me to take pictures or record my screen. It all happens RANDOMLY! Your last update, on Aug 2 2023 did nothing to fix your apps problem. This needs to be fixed, the proper way, and not lying and saying that it was fixed by the last update! I will be trying to find this book on a different app! Your "customer service" sucks! I have asked for all the money I paid to read this book to be refunded to me. I got ignored!
16 people found this review helpful
Thank you for your feedback and sorry for any inconvenience that this has caused. Please reach out to us at ihear.cs@outlook.com and attach your user id so we can look into this issue and assist you further. To express our apologies, we will compensate you with some bonuses. In the meantime, we will fix this issue as soon as possible.